Cambodia Bike Tour

Please be aware that the proper medical facilities are inadequate in Cambodia. Rural areas have few, if any, pharmacies and hospitals so make sure you travel with a full supply of any prescribed medicine you take. If you need medical assistance, we recommend Royal Angkor International Hospital in Siem Reap, (Tel: 063761888) and International SOS Medical & Dental Clinic in Phnom Penh (Tel: 023216911). Each traveler is responsible for his or her own health. First and foremost, make sure that you have travel insurance for your trip. You should also consult your doctor or local travel clinic for the latest information and advice on travelling to Cambodia before departure.
Please note: If you have a medical condition or allergy which requires particular attention, carry a doctor’s letter with you that describes the nature of the condition and treatment needed. We also recommend you pack a medical kit, including paracetamol and a diarrhea remedy.

Our products DO NOT include Travel Insurance. Travel insurance is not included in our tours, cruises, day tours, private tours, group tours, transfers, and any of our packages.
For your protection, we strongly recommend that you purchase comprehensive travel insurance for your travel arrangements (without limitation) that include coverage for medical expenses, loss of luggage, cruise, land content and airfare charges that may occur.
You need to provide us your Travel Insurance details upon booking, or at least before 30 days prior to your departure.
If you do not have travel insurance prior to your departure, we retain the rights to refuse boarding/joining our tours or cruises. We might refund / provide travel credits for you, less any unrecoverable fees including but not limited to admin fees, visas fees, other suppliers’ cancellation fees. We won’t be held liable for any costs associated with this matter.

Etiquette and cultural differences
Experiencing different cultures is one of the joys of travelling and it is important that these differences are respected. Cambodia has cultural norms and taboos which we encourage visitors to understand and abide by.
• Try not to get angry. Showing any frustrations or annoyances by shouting or becoming abusive is extremely impolite and it is unlikely to achieve a positive outcome. The Khmer’s don’t like to ‘lose face’.
• Refrain from public displays of affection, they are considered offensive. It is extremely rare to see couples holding hands. However, it is quite common for friends of the same sex.
• It is polite to remove your shoes before entering a house – look for shoes at the front door as a clue.
• Cambodians greet each other with a slight bow and a prayer-like gesture, with the younger or lower-ranked person usually initiating the gesture. For foreigners and business, handshakes are acceptable.

Foreigners are always welcome in temples. However, it is important that a few simple rules of etiquette are followed:
• Dress appropriately and act with the utmost respect when visiting Wats (pagodas) and other religious sites, including the temples of Angkor.
• Do not wear shorts or tank tops and make sure your shoulders and knees are covered.
• Remove your shoes and hat before going into a vihara (monastery).
• If you sit down in front of the dais (the platform on which the Buddha’s are placed), sit with your feet to the side rather than in the lotus position.
• Never point your finger or the soles of your feet towards a person or a figure of the Buddha.
• A woman may accept something from a monk but should never touch a monk.
• Show respect and turn off mobile phones, remove headphones, lower your voice and avoid in appropriate conversation.
Please note: The central tower of Angkor Wat is closed to visitors on Buddhist holidays.

It is not advisable to drink tap water in Cambodia. Bottled water is cheap and widely available.
Khmer cuisine, considered one of the healthiest in the world, has much in common with the food of neighbouring Thailand, although it is generally not as spicy. It is also similar to Vietnamese food, due to its shared colonial French history. The most well-known Cambodian dish is amok. Amok is a coconut based curry traditionally cooked with fish, however it is not uncommon to have it with chicken.

Donations and gift giving
• Do not give money to people begging, especially children. This reinforces the belief that begging is an acceptable way to make a living. If children make money from begging, their parents are less likely to send them to school. Children working on the streets are also vulnerable to abuse.
• Giving money and goods to beggars can accentuate an unequal relationship between locals and visitors, with tourists being seen as purely money givers.
• Do not give sweets to children in villages that we visit.
• Do not feel that you necessarily have to give material things. Sometimes, giving your friendship, time and interest to locals can be the best gift of all.
• For more information go to www.thinkchildsafe.org

Tipping is a personal matter and travelers are encouraged to tip any amount they feel is appropriate. For your convenience, we have included a suggested tipping guide below:
•    Bellboy: $1
•    Chambermaid: $1 per day
•    Guides: $5-$10 per day for guides (depending on group size and performance)
•    Drivers: $2-$5 per day, per person
•    Restaurants: In smart establishments you may find that the tip is already included in the bill. In local restaurants tips are not expected but you may wish to leave loose change on the table.

You must carry your own luggage from/to the coach and to/from the hotel or cruise. The driver and his assistance will assist with the uploading/off-loading of your luggage.
All of our tours will include internal flights within the tour, which allow 20kg of check-in luggage and 7kg of carry-on luggage per passenger. A surcharge may apply for oversized/overweight luggage subject to the airline’s policy.
Please note:
•    You will be responsible for all your personal belongings while on the tours/cruises. It is your responsibility to make sure your room/cabin is secure.
•    Tweet World Travel will not be liable for any loss or damage to your luggage or other personal belongings.

After purchase, you will receive a Booking Confirmation and Passenger Information Form by email. Within 24 hours of purchase you need to send us a copy of your passport together with your Passenger Information Form.
After purchase, you are required to make a deposit or full payment for your order. Please note most of our deposit is non-refundable. Please check your booking and your invoice for the Terms and Conditions which apply specifically to your booking.
If you would like to cancel your booking, please refer to our cancellation terms.
Please notes:
•    Any special requests, preferences MUST be clearly stated in your Passenger Information Form.
•    Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges.

When traveling with Tweet World Travel, you will indulge in a seamlessly opulence travel experience. We hand-pick the premium quality resorts, hotels or lodges, ensuring that each night of your itinerary finds you welcomed and comfortably settled in either historically iconic, culturally rich, or coveted high-design hotels full of authentic local charms. You will stay at the heart of each destination, adjacent to monuments or strategically at the edge of a wilderness.
•    Room Information: All rooms are air-conditioned, Fridge/ Mini Bar in room, Safe box in room
•    Triple Share: Available upon request
•    Bedding Configuration: Double or twin bedding (subject to availability).
•    Adjoining / Interconnecting Rooms: Available upon request (subject to availability).
•    Laundry service is available at hotels/resorts where you will stay during the tour and will incur additional charges if used
•    Massage service is available at hotels where you will stay during the tour and will incur additional charges if used.

Our Small Group Tours are guaranteed to depart with a minimum of just two guests.
Our group size ranges from only 2 to 16 people. This means less of your precious time is wasted waiting for others, allowing you to have more time to enjoy your holiday.
For group tours with 10 travelers or more, in addition to the tour guide, we will provide a dedicated tour director (free of charge) who will escort the tour from the beginning to the end.